How do I pair or set up my Noorio device?
Noorio 设备无法配网或绑定时该如何处理？ How do I pair or set up my Noorio device? 中文版 适用型号 Noorio 全系设备 问题说明 设备无法完成配网、扫描二维码绑定，或首次联网设置失败。 处理步骤 确认设备已经正常通电，且状态指示灯处于可配网或可绑定状态。 确认手机连接的是稳定的 2.4GHz Wi-Fi，而不是 5GHz 或访客网络。 重新在 Noorio App 中发起配网，并在旧二维码失效时重新生成二维码。 配网时尽量让手机、路由器和设备保持较近距离，避免信号过弱。 如果仍然失败，请先重置设备，再从头重新完成配网流程。 如果仍未解决 如果以上步骤仍未解决问题，请联系 Noorio 支持团队获取进一步帮助。 English Version Applicable Models All supported Noorio devices Issue Overview The device cannot complete paiPopularHow to set up B200/B210/B310/D110
Compatible Devices Preparation Before the setup, you may need A Wi-Fi router has a 2.4GHz network enabled. Generally, nePopularWhat to do if the device cannot connect to the network or find Wi-Fi
Place your device closer to your router and make sure the Wi-Fi signal is strong enough. Check if your router is working properly and its SSID is not hidden. Check your Wi-Fi password, set it up again with a correct password. Check your Wi-Fi Network, Noorio devices can only connect to channels 1-11 on a 2.4GHz Wi-Fi networks with WPA/WPA2 encryption. Try to change your Wi-Fi name with English letters.PopularWhat to do if there is no voice prompt when pressing the SYNC button
For Noorio cameras and doorbells: Long press the SYNC button for about 10 seconds and check if the Status LED flashes blue. Try to charge it for 10 minutes and try again. For Noorio Smart Hub: The LED is solid blue: press and hold the SYNC for over 2 seconds and try again. The LED is solid red: (a) Reconnect the Ethernet cable. Make sure it is firmly connected to yout router. (b) Check your router settings and make sure you can visit the Internet via your router. (c)PopularHow to request support for a defective B211 or B300 camera
What to collect when a B211 or B300 camera appears defective.PopularHow to cancel Noorio app subscription renewal
Steps to Cancel Noorio Subscription Renewal This article details the operation process for canceling subscription renewal on the Noorio APP. The content is concise and standardized, facilitating users' reference and implementation. Prerequisites The Noorio APP must be installed in advance, and you need to log in to the personal account bound to the subscription service. Launch the Noorio APP, enter the homepage, then click the "" iconSome readersHow to set up B211/B311/T110/T120
Compatible Devices Preparation Before the setup, you may need A Wi-Fi router has a 2.4GHz network (https://support.nooriolife.com/hc/en-us/articles/604940084930Some readersWhat to do if the device cannot connect to the server
Check your router and network connection, place your camera next to your router and remove the barriers or obstacles blocking the camera. Reboot your router, disable proxy and IP rules, and turn off the firewall in your router. If you are xfinity users, click here to read related articles and disable your firewall entirely, or contact your Internet provider to open port 50120 for you. The camera isFew readersHow to set up CS201 (two ways)
Wi-Fi Configuration Step1 Download the Noorio App from the app store, open the app. click "Set Up a Device" and scan the QR code on the bottom of the camera. Then select "Wi-Fi Configuration (QR mode)." Wi-Fi Configuration Step1.jpg Wi-Fi Configuration Step2 Select the Wi-Fi network you want to pair with (Note: Only 2.4GHz networks are suppoFew readersHow to rebind an unexpired cloud service package to a camera in the Noorio app
Guide to Rebinding an Unexpired Cloud Service Package to a Camera on Noorio APP 1. Function Description This document is used to guide users to rebind an unexpired cloud service package (in an unbound or already unlinked state) under their account to a target camera in the Noorio APP. After binding, the package will immediately provide cloud storage, cloud playback and other services for the device until the package expires. 2. Operation Prerequisites The latest version of the Noorio APFew readersHow to install cameras with the mounting bracket?
Please install your camera under the roof or place it with a shield to protect the device from sunlight and heavy rain. The operating temperature of the Noorio cameras is -4℉ to 122℉ (-20℃ to 50℃). In a cold environment, the battery activity will be reduced and shorten the battery life. However, the battery performance will be back to normal when the device gets warmer. Compatible DevicesFew readersWhat to do if the sensor LED does not flash after battery installation
The contact sensor and motion sensor do not have a SYNC button. It broadcast itself once a battery is installed. Remove the protection film outside the battery and reinstall the battery. Read this article and check if the battery is installed correctly. Replace a new battery if the old one is low power. If it is still not working, feel free to contact us via support@nooriolife.com.Few readersHow to set up B200-SE/B210-SE (two ways)
Wi-Fi Configuration Step1 Download the Noorio App from the app store, open the app. Scan the QR code on the back of the camera, and click "Set Up a Device." Select "Wi-Fi Configuration (QR mode)." 1.png Wi-Fi Configuration Step2 Select the Wi-Fi network you want to pair with (Note: Only 2.4GHz networks are supported). Press and hold the SFew readersHow to install Noorio doorbells
Please install your camera under the roof or place it with a shield to protect the device from sunlight and heavy rain. The operating temperature of the Noorio cameras is -4℉ to 122℉ (-20℃ to 50℃). In a cold environment, the battery activity will be reduced and shorten the battery life. However, the battery performance will be back to normal when the device gets warmer. The Noorio D110 Doorbell offers two distinct installation methods, tailored to accommodate setups with or without existing doFew readersWhat if the device is registered by someone else?
If you enter it manually, double-check the setup code. If you want to get access to it, ask the owner to share this device with you. If you need to add this device, contact the owner to remove it first.Few readersHow to set up CL200
Please note: The NOORIO CL200 can only be added using the NOORIO Plus app. Scan the QR code below or search for "Noorio Plus" in major app markets, download and install. NOORIO Plus.jpg NOORIO Plus Download.png Method 1:Wi-Fi Distribution Network Step 1 Select the available 2.4GFew readersWhere to find the setup code
The Setup code can be found at the back of the device.Few readersHow to add a Smart Hub device?
I. Basic Setup Steps for Smart Hub (First-time Network Configuration) Mobile Phone Preparation: First, connect to your home router's WiFi (the device only supports 2.4G WiFi, not 5G WiFi). Hardware Connection: Plug the power cable and network cable into the Hub. At this time, the device's red light will stay on, indicating that the power supply is normal. Enter Network Configuration Mode: Press and hold the device's reset/sync button for about 10 seconds. Release the button after heariFew readersHow to install cameras with the magnetic bracket?
Please install your camera under the roof or place it with a shield to protect the device from sunlight and heavy rain. The operating temperature of the Noorio cameras is -4℉ to 122℉ (-20℃ to 50℃). In a cold environment, the battery activity will be reduced and shorten the battery life. However, the battery performance will be back to normal when the device gets warmer. Compatible DevicesFew readersHow to manually connect to the device access point
For iPhone, go to Phone Settings WLAN, select AP named as "Noorioxxxx". 2.png 1.png For Android Devices, go to Phone Settings Connections WLAN, select AP named as "Noorioxxxx". 5.png (https://storage.crisp.chat/users/helpdesk/website/-/5/3Few readersHow to install motion sensors?
Noorio sensors can only be installed indoors. Installation Methods Noorio motion sensors can be mounted with 3M stickers or screws. Sticker Screw Mounting Preparation Before you mount, you may need a screwdriver, a drill with a 15/65 inch (5.95 mm) drill bit, and a ladder. addpicinstall1.pFew readersHow to install the solar panel?
Installation Tips The intake of sunlight impacts the energy produced by the solar panel. Install the solar panel on the roof or wall outside your house to get maximum sunlight exposure. 33.png Positon your solar panel south-facing (in the Northern Hemisphere)or north-facing (in the Southern Hemisphere), and adjust its angle at about 30°. 34.png (https://storFew readersHow to set up SB400?
Step 1: Charge and Power On the Camera After receiving the device, charge the camera with a DC 5V 2A adapter for 6–8 hours to ensure sufficient battery power before starting setup. Before setup, make sure the camera is powered on (the power switch is next to the charging port): Press and hold the power button until you hear the voice prompt “Camera is powered on”, then release it. New cameras are powered on by default. If the camera does not respond when pressing the reset button, try long-pressFew readersHow to set up SD200/SD400?
How to set up SD200/SD400? Step 1: Charge and Power On the Camera After receiving the camera, charge it with a DC 5V 2A adapter for 6–8 hours to ensure the battery is fully charged. Before setup, turn on the camera’s power switch (located inside the rubber cap near the camera mounting position). Step 2: Scan the Device QR Code Open the Noorio APP and scan the QR code label on the camera body. The system will automatically start the setup process. Step 3: Select Installation Location ChooseFew readersWhere to find the QR code
The QR code can be found at the back of the device.Few readersHow can I identify a 2.4GHz Wi-Fi Network?
The device only supports 2.4 GHz Wi-Fi networks. All Wi-Fi routers have a 2.4GHz band. If you can see two or more networks in your Wi-Fi settings, the one that ends with '5','5', or '5G' might be a 5GHz network and other networks are most likely 2.4GHz networks.Few readersHow to install contact sensors for doors/windows?
Noorio sensors can only be installed indoors. Installations Tips The product comes with a protective film. You could tear it off if it had scratches on it. addcontactpicinstall12x.png Make sure the mark on the contact sensor is aligned with the mark of its magnet component. Otherwise, the sensor may not respond to door/window open and close actions. addcoFew readersHow to add B200-SE/B210-SE
This guide applies to Noorio B200-SE/B210-SE devices. It includes detailed device pairing steps and troubleshooting solutions for common issues, helping you quickly complete device network configuration and binding. Before operation, please ensure that the latest version of the Noorio APP is installed on your mobile phone, and prepare the 2.4G WiFi name and password of your home network. Device Pairing Steps Connect your mobile phone to your home router’s 2.4G WiFi network in adFew readersHow to set up WD400?
Step 1: Scan the Device QR Code Open the Noorio app and scan the QR code label on the camera body to enter the setup process automatically. Step 2: Select Installation Location Choose the corresponding location for the camera based on your actual usage scenario (e.g., Front Door, Living Room), then tap confirm. Step 3: Name Your Camera Enter a custom name (e.g., Front Door, Bedroom Camera) to easily identify the device later. Step 4: Device Reset & Voice Prompt Confirmation Connect the WD400 toFew readersHow to add B200/B210/B310/D110 (concise version)
Device Addition Steps for B200/B210/B310/D110 Connect your mobile phone to your home router’s WiFi network (The device only supports 2.4G WiFi and does not support 5G WiFi). Activate the device: Press and hold the sync button for 2–5 seconds, then release it after hearing a voice prompt or seeing the blue light flash. Open the APP, scan the QR code on the back of the device, and tap "Next". Select a device group and set a name for the device. Connect to the home WiFiFew readersHow to add B211/B311/T110/T120 devices (concise version)
Device Addition Steps for B211/B311/T110/T120 Scan the QR code on the back of the device; or manually select the device model and enter the setup code printed below the QR code on the back of the device. Set a name for the device. Press and hold the device’s SYNC button for about 2–5 seconds. Release the button after the device emits a voice prompt and the LED indicator starts flashing blue. Tap "Next" in the APP. If a Bluetooth authorization prompt appears, grant BluetoothFew readersWhat to do if the sync button is not reachable
Where to check if the SYNC button is hard to reach.Few readersHow to add BF200 (APN has been built into the device)?
Important Note: The device must be added through the Noorio Plus app. Reset the equipment until the equipment broadcasts: ① Welcome to smart cameras, please use the app to add devices. ② 4G network connection, please wait. After the broadcast, click the "+" entrance in the upper right corner and select Add Device. After selecting Add Device, scan the QR code behind the device to enter the code scanning page. Check "Completed the above steps" and click Next to enter the device cFew readersHow to set up BF200 (manually enter APN)?
Important Note: The device must be added through the Noorio Plus app. Reset the equipment until the device broadcasts: ① Welcome to smart camera, please use the app to add devices. ② 4G network connection, please wait. After the broadcast, tap the "+" icon in the upper right corner and select Add Device. Scan the QR code on the back of the device to enter the scanning page. Tap Network APN Configuration Entry to access the APN settings page. Enter the APN name (obtained from your carrier), usernFew readers