How to cancel Noorio app subscription renewal

To cancel automatic renewal of a Noorio cloud or intelligent-detection/AI service, open the correct Noorio account > profile picture (top left) > My Services > select the relevant subscribed service > scroll to the bottom and use the blue "Here" cancellation link when shown, then follow the confirmation prompts and verify renewal is off. Cancelling renewal stops future recurring charges while the current paid service remains available for its valid period; it is not a refund or device removal.

For a subscription actually billed by Apple or another store, use that billing provider's subscription-management process. The phone OS alone does not prove the billing channel. If the service is missing, the button fails, or a trial/failed-payment case is unclear, provide the app login account, service/order details and a screenshot. Do not assume a trial or failed charge means renewal is cancelled. Support can verify the correct account/order and submit an authorized cancellation using the existing platform safeguards, then confirm only the verified result. Do not close the current paid service or submit a refund when the customer only requested cancellation.

Trials, declined payments and cancellation confirmation
Read the trial's actual renewal terms and cancel before its displayed renewal deadline if you do not want recurring service. A failed payment or an empty service list does not establish that all renewal agreements are closed. Check the correct account and billing provider; keep the cancellation confirmation. If the result is unclear, ask support to verify it before another action.

Updated on: 22/09/2026