• How to activate a cloud storage subscription

  The Cloud Storage is designed for Noorio doorbells and cameras, supporting up to 4K video quality and a rolling 30-day storage period. The usage of AWS encryption ensures the security of your data. With the Cloud Storage service, you can always access recordings even if your device runs out of power or is stolen. Playback is also faster if the Cloud Storage is enabled, and it helps to extend battery life for battery powered devices. Steps to activate the Cloud Storage Subscription: 54Some readers

• Where are my videos stored?

  The device supports local storage and cloud storage. Local Storage: The device prioritizes storing videos on the hub when it is connected to a hub. Otherwise, the device only stores videos on its internal storage. Cloud Storage: The device only backs up videos to the cloud when it has subscriptions.Few readers

• Why no recording on SD card?

  Enter the camera Settings, click "Memory card management"; Confirm whether the recording mode is set to "No recording" in memory card management; if the recording mode is all-day recording or alarm recording, the memory card is no longer recording, it is recommended to restart the device to try; if after a period of time after restart, the memory card still does not record normally, the memory card may be abnormal, it is recommended to insert the memory card into the computer, firFew readers

• How to recover data if the camera is stolen or damaged?

  If your camera is damaged or stolen, you can view or download footage under the following conditions: The camera has a cloud subscription The Cloud storage can help your camera to back up video recordings for the last 30 days. Thus, you can review this data even if the camera is offline, damaged, or stolen. The camera does not have a cloud subscription but is connected to a Smart Hub If the camera is connected to a hub, it prioritizes storing videos on the hub. Therefore, you can viFew readers

• How to resolve the "No SD card" prompt during playback on B200-SE/B210-SE devices?

  If your B200-SE/B210-SE device displays the "NO SD card" prompt when playing back recorded footage, you can troubleshoot and resolve the issue by following these steps: I. First, confirm that the device firmware is up to date (Current latest version: 1.1.0.1252) Check and trigger an update: Pull down to refresh on the device's main page. The system will automatically detect and prompt a firmware update if your current version is not the latest one. Perform the update (meet thFew readers

• How to clear the storage of Noorio devices?

  Typically, new recordings overwrite old ones if the storage is full. If you indeed to clear a device's storage, please go to device's Settings -Storage -Clear Storage to clear the storage. Note doing this will remove all data on your corresponding device.Few readers

• Cloud storage and special offers

  Noorio cameras and doorbells support cloud storage. You can learn more at https://www.nooriolife.com/pages/noorio-cloud-storage.Few readers

• About cloud storage

  Only cameras and doorbells support cloud storage. Devices with cloud storage must be unbound before being bonded to new plans. Trial Plan does not support switching devices. If you have any other questions, feel free to cantact us via support@nooriolife.com.Few readers

• Does the device support Google Drive, Dropbox, or OneDrive?

  No, the device does not support third-party storage.Few readers

• How to fix abnormal memory card issues

  Power off the camera, remove and reinsert the memory card, then power it back on to see if it can be restored to normal. If the issue persists after restarting, the memory card might be faulty. Try formatting the card. If formatting via the app doesn't resolve the issue, try formatting it on a computer. If the card still shows issues after formatting on a computer, try using a different card. If a new card works properly, the old one might be damaged. Replace it with a new one.Few readers

• Does the device support SMB, FTP, ONVIF, CIFS, or RTSP?

  No, the device does not support these protocols.Few readers

• How to resolve the issue of CL200 not recognizing the SD card?

  Try formatting the card on your computer first. Format it to "FAT32" or "exFAT32". After formatting, insert the card back into the device without powering it on. Power the device on and check if it recognizes the card. If the device still can't recognize the card, try another card to see if it's recognized. If the new card is recognized, the original one might be damaged. Consider getting a new card.Few readers