• What can I do if I receive too few push notifications or can not receive any push notifications?

  Make sure you have enabled push notifications in your phone's settings. For iOS users, Go to the phone's Settings > Noorio > Notifications and enable Allow Notifications. For Android, Go to the phone's Settings > Apps > Noorio > Notification > Enable Show notifications. ![32.png](https://storage.crisp.chat/users/helpdesk/website/-/b/5/7/6/b57671bfc3f1d000/d531Popular

• What can I do if I receive too many false notifications?

  For battery-powered devices, if the motion sensitivity was set too high, go to Camera Settings – Smart Detection. Lower motion sensitivity to limit the motion detection range. Go to Camera Settings – Smart Detection - Activity Zone, and add your instereted zones. ![16.png](https://storage.crisp.chat/users/helpdesk/website/-/f/5/a/3/f5a35f1266264800/9e56148e-Few readers

• How to add the Noorio App to the whitelist for Samsung devices?

  Go to Search, enter device care and open Device Care App. Tap Battery, then tap Background usage limits > Never sleeping app. Select Noorio and Add it to the whitelist. ![44.png](https://storage.crisp.chat/users/helpdesk/webFew readers

• Noorio App FAQ: Notifications

  Noorio App FAQ - NotificationsFew readers