> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://closeli-help.closeli.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why does the video footage have no sound?

1. Turn up your phone's volume.

2. Go to Device Settings – Privacy & Security, enable the Audio Recording. However, it only takes effects for new recordings.

3. If it is still not working, contact us via support@nooriolife.com.