Articles on: Operational problems

Why does the front end make a call, but the mobile phone does not respond?

"1. Please confirm that the APP client is running normally in the background of the mobile phone;

  1. IOS does not support pop-up answer dialog box directly;
  2. For Android, please make sure that the background running of the APP is not disabled, and enable the message reminder permission. "

Updated on: 08/12/2025

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