Articles on: Operational problems

Why can't I receive push notifications on my phone's taskbar?

"1. The taskbar of the mobile phone cannot receive the push message, please confirm whether the local authority of the mobile phone has authorized the client?

(Generally, it is set in the "Settings" - "Message Push/Permission" of the mobile phone. For specific operations, you can contact the mobile phone merchant's customer service for consultation.)


  1. If you can't find the place to operate on your phone, you can uninstall the APP first, and then re-search for the APP to download in the application market. After the installation is successful, a pop-up window of “Authorization of Push Permissions for Messages” will pop up, click Agree. "

Updated on: 08/12/2025

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