What should I do if I cannot log in to the APP?
"1. Please confirm whether the mobile phone can access the Internet normally, and try switching the cellular mobile network or changing the wifi.
- Please confirm whether to authorize the client's network access rights. (If you can't operate it, you can uninstall and reinstall the APP, and you can authorize all the permissions that pop up after installation)
- If the error code 6 is displayed, the cause of the failure is that the local network DNS resolution is abnormal. You can try to restart the phone, or change the network environment and try again.
- If it prompts -1, you need to change "Network Control" to "WLAN" in the permissions of the client (only some of the latest mobile phones have this phenomenon.)"
Updated on: 08/12/2025
Thank you!