How to unbind the device?

"The way to unbind the device is as follows:

If the original account can be logged in, enter the device settings and click Remove device;

If the original account cannot be logged in and the device has not activated any paid services, you can directly press and hold the reset button on the device for about 5-10 seconds to restore the factory settings;

If the original account cannot be logged in and the device has a cloud service package, please contact the merchant for handling. "

Updated on: 08/12/2025

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