Articles on: account problem

How to change the APP password?

"1. If you still remember the original password, you can log in to the client and click "My" - "Portrait" - "Change Password"


  1. If the password cannot be logged in, you can change it by clicking "Forgot Password" on the login page.


  1. If the mobile phone number/email registered with the original account has been cancelled, the password cannot be changed. It is recommended to recall whether you can recall the previous password.

(If you really can't remember the password, it is recommended to restore the device to factory settings and apply for a new account to add it again.)"

Updated on: 08/12/2025

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