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# How to add the Noorio App to the whitelist for Samsung devices?

1. Go to Search, enter device care and open Device Care App.

![46.png](https://storage.crisp.chat/users/helpdesk/website/-/1/4/d/3/14d35b49aa2ca200/d63c033f-0655-435d-9c87-db7c8b_1ku4djz.png)

2. Tap Battery, then tap Background usage limits > Never sleeping app.

![43.png](https://storage.crisp.chat/users/helpdesk/website/-/2/3/6/0/2360b9f2501af600/f224ba05-cd55-4cce-a1b6-de9fb9_17pxkw9.png)

3. Select Noorio and Add it to the whitelist.

![44.png](https://storage.crisp.chat/users/helpdesk/website/-/c/9/0/7/c907551f4da5080/08ef945f-73f4-4ed6-b1c2-bbc30d_132ssjt.png)

4. Go back to the main page of the Device Care App and tap Memory > Excluded apps.

![45.png](https://storage.crisp.chat/users/helpdesk/website/-/a/8/8/b/a88b7ee27244f000/ad1cfca2-1efe-4628-b29d-ed991b_1vhm73v.png)

5. Select Noorio and Add it to the whitelist.

![46.png](https://storage.crisp.chat/users/helpdesk/website/-/3/f/9/d/3f9d19fd27b45e00/a065cc7e-6b12-4b6d-9a80-cf3fd2_fqsdgt.png)

6. You are all set.