Articles on: Connection Problem

Addition of AP hotspot

  1. After confirming that the device is powered on normally, wait for the device's voice prompt "Start network pairing" or the camera indicator light to flash;


  1. After hearing the voice prompt or the indicator light flashing, click "+" in the upper right corner of the home page of the APP - click "Smart Camera" - select "AP Hotspot";


  1. Check the "Device is powered on" - then click "Next";


  1. Please read the prompts on this page carefully, confirm the prefix of the hotspot WiFi, and click "Go to Settings";


  1. Find the hotspot WiFi specified in the WiFi list of the mobile phone, and click the upper left corner to return after the connection is successful;

(The hotspot WiFi of some devices requires a password, which can be found in the manual. If it is not stated in the manual, it is recommended to contact the camera manufacturer for consultation.)


  1. After returning to the add page, "Connected device hotspot" will be displayed, and then click "Next";


  1. At this point, the WiFi signal of your home will appear, click WiFi at home, enter the WiFi password, and click connect;


  1. After the addition is successful, select the device name, and then click "Experience Now" to use it normally.

Updated on: 08/12/2025

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