Articles on: Connection Problem

Addition by connecting to network cable

  1. Plug the device into the power supply and network cable, and wait for the device voice prompt or indicator light to flash;


  1. When you hear the voice prompt "The network has been connected successfully, please use the network cable to directly connect to add the device" or the indicator light is always on/flashing, click "+" in the upper right corner of the home page of the APP - click "Smart Camera" - select " direct network connection";


  1. Check "The device is powered on" - click "Next";


  1. Scan the QR code on the camera with your mobile phone;


  1. After the scan is successful, please wait patiently for the connection;


  1. After the addition is successful, select the device name, and then click "Experience Now" to use it normally.

Updated on: 08/12/2025

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